FAQ

Asked often, answered honestly.

Orders & Shipping
Orders dispatch within 48 hours. Delivery within India typically takes 2–5 working days depending on location. Tracking arrives by email once your order ships.
Over ₹499, always, everywhere we ship within India. Below that, a flat ₹99.
Within 7 days, opened or not, no questions. Write to care@aromala.com and we'll send a label.
Products & Use
One full repair cycle — 28 days — is the honest minimum. Barrier comfort often improves within a week; tone, density and texture take longer.
Yes, though we formulate it as an evening step. Its naturally occurring retinoids prefer to work while you sleep; use SPF by day.
Start where your skin and hair need it most. Compromised, tight, reactive skin → Rosehip Oil (Barrier Repair). Thinning hair or scalp concerns → Rosemary Hair Oil (Scalp Repair). Daily maintenance and frizz control → Rosemary Hair Spray (Daily Repair).
Ingredients & Safety
Rosehip Oil, yes. Rosemary formulations we suggest discussing with your midwife or doctor first — we publish full concentrations to make that conversation easy.
Because every addition is a trade-off. We add an ingredient only when the evidence says your skin or scalp needs it — not when a label does.
Both, entirely, at every stage — formulation, testing and manufacture. All products are also certified organic.
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